Terms & Conditions

Welcome to SRIYUGA. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General Information

This website is operated by SRIYUGA Jewellery. Throughout the site, the terms “we”, “us”, and “our” refer to SRIYUGA.

By visiting our website and/or purchasing something from us, you agree to these Terms & Conditions, including all policies referenced here.

2. Products & Pricing

  • All jewellery products displayed on our website are subject to availability.
  • We reserve the right to modify product prices, descriptions, or discontinue products at any time without prior notice.
  • Product colors and appearance may vary slightly due to lighting, screen settings, or photography.

3. Order Acceptance

  • Once you place an order, you will receive an order confirmation via email or WhatsApp.
  • We reserve the right to cancel or refuse any order for reasons including:
    • Incorrect pricing
    • Suspected fraud
    • Product unavailability
    • Incomplete payment

If your order is canceled after payment, the amount will be refunded to your original payment method.

4. Payment Terms

We accept secure online payments through trusted payment gateways.

By making a purchase, you confirm that:

  • The payment information provided is accurate.
  • You are authorized to use the payment method.

5. Shipping & Delivery

  • Delivery timelines may vary depending on your location.
  • Estimated delivery dates are not guaranteed and may be affected by courier delays or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping details.

We are not responsible for delays caused by incorrect addresses or courier service issues.

6. Return & Exchange Policy

  • Returns or exchanges are accepted only according to our Return Policy.
  • Products must be unused and returned in original packaging.
  • Customized or personalized jewellery items are non-returnable unless damaged or defective.

7. Jewellery Care

To maintain the beauty and quality of your jewellery:

  • Avoid contact with water, perfumes, chemicals, and sweat.
  • Store jewellery in a dry, soft pouch or box.
  • Clean gently using a soft cloth.

Improper handling may reduce product life and shine.

8. Intellectual Property

All website content including:

  • Logo
  • Images
  • Product designs
  • Text
  • Graphics

are the property of SRIYUGA and may not be copied, reproduced, or used without written permission.

9. User Conduct

You agree not to:

  • Use the website for illegal activities
  • Attempt unauthorized access to our systems
  • Post harmful, abusive, or misleading content
  • Interfere with website functionality

10. Limitation of Liability

SRIYUGA shall not be held liable for:

  • Indirect or incidental damages
  • Loss of data or profits
  • Delays caused by third-party services
  • Website interruptions or technical issues

Our maximum liability shall not exceed the amount paid for the purchased product.

11. Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information as described there.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes means you accept the updated terms.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

SRIYUGA
Email: sriyuga.com@gmail.com
Phone: +91 9104 925 916
Website: Sriyuga.com

Last Updated: May 2026